FAQs
Welcome to the Infinity Core Gaming Store FAQ section. Here you will find answers to the most common questions about our products, orders, shipping, and services.
If you still need help, feel free to contact our support team anytime.
1. Are your products genuine?
Yes. We only sell 100% genuine and verified products. Every item listed on our store is carefully sourced and tested to ensure quality and reliability.
2. Do you sell brand new or pre-owned products?
We offer both brand new and pre-owned hardware.
Pre-owned products are fully tested and verified before listing to ensure they are working properly. The product condition will always be clearly mentioned in the product description.
3. Do you build custom gaming PCs?
Yes. We specialize in custom gaming PC builds based on your budget and performance requirements.
If you need help selecting components, you can contact us and we will help you build the perfect PC.
4. Do your products come with warranty?
Warranty depends on the specific product.
• New products usually come with official manufacturer warranty.
• Pre-owned products may include limited store warranty depending on the item.
Warranty details are always mentioned in the product description.
5. How long does shipping take?
Orders are usually processed within 1–2 business days.
Estimated delivery time:
• Metro Cities: 2–4 days
• Other Locations: 3–7 days
Delivery times may vary depending on the courier service and location.
6. Do you ship across India?
Yes, we ship across India using reliable courier partners to ensure safe and secure delivery of your products.
7. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS which you can use to track your shipment.
8. What payment methods do you accept?
We accept multiple secure payment methods including:
• UPI
• Debit / Credit Cards
• Net Banking
• Online Wallets
Available payment methods will appear during checkout.
9. Can I cancel my order?
Orders can be cancelled before they are shipped. Once the order is shipped, cancellation may not be possible.
Please contact us as soon as possible if you need to cancel your order.
10. What should I do if I receive a damaged product?
If your product arrives damaged, please contact us within 24 hours of delivery with photos or videos of the package and product.
Our team will review the issue and help resolve it as quickly as possible.
11. Do you provide PC upgrade services?
Yes. We can help you upgrade your existing PC with the right components to improve gaming performance and system efficiency.
12. How can I contact Infinity Core Gaming Store?
You can reach us through the following:
• Contact form on our website
• Email support
• Social media channels
Our team will respond as quickly as possible.
⭐ Still have questions?
Feel free to contact Infinity Core Gaming Store and we’ll be happy to help.